Frequently Asked Questions

Everything you need to know about shopping with Alamo Shoes.

What is your return policy?

We offer a 30-day return policy for all unworn shoes in their original packaging. Simply initiate a return through our online portal to receive a prepaid shipping label.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout if you need your footwear sooner.

How do I know I am ordering the correct size?

Each product page includes a detailed size guide. We recommend measuring your foot and comparing it to our brand-specific charts, as sizing can vary between athletic and dress shoes.

Do you offer international shipping?

Currently, Alamo Shoes ships to the United States and Canada. We are working on expanding our delivery zones to more international locations in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.

Are your shoes covered by a warranty?

Yes, all products are covered against manufacturing defects for 90 days from the date of purchase. This does not cover standard wear and tear or improper care.