Returns & Exchanges

At Alamo Shoes, we want you to walk with confidence; if you are not completely satisfied with your purchase, you may return unworn items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Footwear

  Place the unworn shoes in their original brand box and secure them inside a sturdy shipping container to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring old labels are covered.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed to the original payment method within 5-7 business days.